Faronics Insight Tech Console User Manual

Page 26

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Insight Tech Console User Guide

26

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Installing Tech Console and Report Server

• For Mac Students deployed from a Windows Tech Console: mupdate.zip

• For Mac Students deployed from a Mac Tech Console: mupdate.zip

• For Ubuntu Students deployed from either Teacher: student-Ubuntu.run

• For Vernier LabQuest Students deployed from either Teacher: student-LabQuest.lqa

• For Windows Teachers deployed from a Windows Tech Console: teacher.msi

• For Mac Teachers deployed from a Windows Tech Console: mupdate.msi

• For Windows Teachers deployed from a Mac Tech Console:pcupdate.msi and teacher.msi

• For Mac Teachers deployed from a Mac Tech Console: mupdate.zip

Note: The Remote Update feature will prompt you for the correct file if a user is selected from the
User List and the appropriate package is not found in the location where Tech Console was
installed. Simply close the message, find the appropriate file, copy it back to the Tech Console
installation folder and re-select the menu item Updating Insight on Selected Users.

Updating Insight on Selected Users

1. Begin by installing the latest build of Tech Console onto the Tech Console machine you wish to

deploy from (see the “Updating the Tech Console” section above for more information).

2. Copy the appropriate package(s) from the list above for the user machines you plan to update

or reconfigure to the directory location where Tech Console was installed.

3. In the Tech Console, select the users whom you would like to update or reconfigure.

4. Click Manage and then the Update Insight on Selected Users menu option.

5. Provide the credentials for the Users selected. The entire group of Users must be accessible

with the same Administrative credentials. If necessary, reselect a smaller subsets of users that
share the same login information. If you continue with the initial group of users selected, the
remote install will fail, though you will receive a list of machines that failed due to incorrect
credentials.

This process will take a few seconds for every student selected. When it is done, you may need to
press the View, then Refresh menu item to see the newly installed version on the Student or
Teacher computers.

When deploying Insight Students through Update Insight on Selected Students menu, the
settings that are pushed out to the Student are the same as the Advanced Options set during the
Teacher install.

Note: This method will only work if there already exists a v6.5 or newer Student or Teacher
running on the computer. This method cannot be used to upgrade a v6.2 student to v7.6 student.
Upgrading from v6.2 to v7.6 requires a reinstall of the software on the local device.

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