Marantz SR5004 - Manual (Page 81)

NAMES AND FUNCTIONS
79
BASIC
CONNECTIONS
BASIC
OPERA
TION
ADV
ANCED
CONNECTIONS
SETUP
ADV
ANCED
OPERA
TION
TROUBLESHOOTING
OTHERS
TROUBLESHOOTING
ENGLISH
SURROUND
Symptom Cause Solution Page
There is no sound
from a certain
speaker.
No sound has been recorded on
that channel. Check the program channel
indicator.
6
There is no sound
from the front
speaker.
• An AM program, TV sound or
other monaural source is being
played in a surround mode other
than STEREO.
• The speaker selector has not
been set to the correct position.
(It is at OFF or B.)
• Sound is heard from the center
speaker. There is nothing wrong
with the unit.
• Set the speaker selector to the
correct position.
‒
5
There is no sound
from the center
speaker.
The surround mode is set to
STEREO.
When the surround mode is set
to STEREO, no sound is emitted
from the center speaker. Set unit to
another surround mode.
40
Center = None is selected on the
Speakers Size menu.
Set Center to Small or Large. 31
There is no sound
from the surround
speakers.
The surround mode is set to
STEREO.
When the surround mode is set to
STEREO, no sound is emitted from
the surround speakers. Set the unit
to another surround mode.
40
Surround = None has been
selected on the Speakers Size
menu.
Set Surround to Small or Large. 31
There is no sound
from the surround
back speakers.
(Models with 7.1 or
more channels)
The surround mode has not been
set to a 6.1 or 7.1 channel surround
mode such as EX/ES or PLIIx.
See the surround mode table. 83
Surround Back = None or the
ZONE speakers have been selected
on the Speakers Size menu.
Set Surround Back to 1ch or 2ch. 31
Connection has been made to the
SURROUND BACK R terminal even
though the surround back speakers
are used at the 1ch setting. Connect a speaker to the
SURROUND BACK L terminal
when Surround Back has been set
to 1ch.
11
There is no
sound from the
subwoofer.
• The subwoofer is not turned on.
• The subwoofer level is too low.
• Subwoofer = No is selected on
the Spearkers Size menu.
• Turn on the power to the
subwoofer.
• Raise the subwoofer level.
• Select Subwoofer = Yes. 31
• Front = Large and Bass Mix
= Mix have been set on the
Speakers Size menu, and an
analog or PCM source is being
played.
• When the Bass Mix = Both
setting is selected, the bass
components are played from the
front speakers and subwoofer,
and the sound heard may be
unnatural because of interference.
31
The playback source does not contain
any LFE or sound in the low range.
‒
ES/EX mode cannot
be selected.
Surround Back = 1ch or 2ch has
not been selected on the Speakers
Size menu.
Set Surround Back to 1ch or 2ch. 31
There is no interchangeability in the
input signals.
Use a 5.1 channel source. ‒
Symptom Cause Solution Page
Cannot select
NEO:6 mode. There is no interchangeability in the
input signals.
Use 2-channel DTS input signals,
PCM input signals or analog input
signals.
‒
CSII mode cannot
be selected. There is no interchangeability in the
input signals.
Use 2-channel Dolby Digital input
signals, PCM input signals or
analog input signals.
‒
NIGHT mode does
not function. A source that is not recorded in
Dolby Digital is being played. Use a source recorded in Dolby
Digital.
‒
Cannot select the
desired surround
mode. The surround modes available are
limited by input signal and speaker
settings.
See the surround mode table. 83
A noise is
generated during
playback of DTS-
encoded CDs, etc.
• The unit is connected using an
analog connection.
• The player is conducting search
playback.
• Some inappropriate digital
processing (level adjustment,
change of sampling frequency,
etc.) is happening in the player.
• Use a digital (optical or coaxial) or
HDMI connection.
• Noise may occur during search
playback depending on the
component. There is nothing
wrong with the unit.
• See the player's instruction
manual.
12, 14
‒
‒
Cannot play back
audio like Dolby
Digital or DTS.
(Indicator does not
light up.) • The digital signal output of the
player, etc., is set to PCM.
• The unit is connected using an
analog connection.
• See the instruction manual of the
player, etc.
• Use a digital (optical or coaxial) or
HDMI connection.
‒
12, 14
Cannot play back
audio like Dolby
TrueHD or DTS-HD.
(Indicator does not
light up.)
• The player or other source
component does not support
these audio mode outputs.
• The audio output of the player is
set improperly.
• The HDMI connections have not
been performed.
• Connect a component (with
HDMI version 1.3a or higher) that
supports Dolby TrueHD and DTS-
HD.
• Set the output so that the source
component will be able to output
these audio modes.
‒
‒
Whe n playing a CD
on a DVD player,
the
next track is
pl ayed with part
of the beginning
missing when track
skipping, etc., is
conducted.
Depending on the player, the digital
signal may be interrupted when
a track is skipped. The beginning
of the song may be slightly
interrupted in order to determine
the surround system.
If using such a DVD player, you
can play back the audio without
problem by using an analog
connection.
‒
TROUBLESHOOTING