Appendix c – networking notes, Ping is your friend – NewTek LiveText User Manual

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APPENDIX C – NETWORKING NOTES

Clearly, a reliable and competent network connection must exist for your LiveText workstation’s
output to be displayed live using a compatible live production system. Any issue that impedes a
good connection will likewise impede or even preclude the use of LiveText along with a live
production system such as TriCaster or VT[5].

Reading this section will not turn you into a network guru, but it will assist you to diagnose some
simple issues.

8.1 PING IS YOUR FRIEND

More complex problems may require you to
turn to the system administrator for help -- but
you may be able to resolve simpler issues by
borrowing one of the IT Departments secret
weapons!

Ping is a humble but effective (and free!) tool to
confirm that the requisite connection exists. A
standard inclusion in operating systems, Ping
may help you diagnose LiveText connection
issues.

Ping sends a small set of data packets to the target host (IP number), then ‘listens’ for an echo
response in return. It estimates the round-trip time in milliseconds, records any data losses, and

Figure 66

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