Ordering information -4, Txport customer service -4, Technical support -4 – Verilink PRISM 3101 (34-00212) Product Manual User Manual

Page 8: Returns/rma -4, Ordering information, Txport customer service, Technical support, Returns/rma

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General 1-4

PRISM 3101/3102

the warranty period, TxPORT will repair, or at TxPORT’s
option, replace the unit free of charge.

The remedies listed herein are the users sole and exclusive
remedies. TxPORT shall not be liable for any indirect,
direct, incidental or consequential damages. The owner
must return the unit to the factory, shipping prepaid and
packaged to the best commercial standard for electronic
equipment. TxPORT will pay shipping charges for delivery
on return. The customer is responsible for mode and cost of
shipment to TxPORT. This warranty does not apply if the
unit has been damaged by accident, misuse or as a result of
service or modification by other than TxPORT personnel.

Ordering Information

The PRISM 3101 is available with a single V.35 or EIA 530
data port (P/N F-3101-001-1111011 is the default). The
PRISM 3102 is available with dual V.35 or EIA 530 data
ports (P/N F-3102-001-1111011 is the default). Ordering
options are listed in Table 1-A using the following format
for a PRISM 3101: F-3101-001--ABCDEFG. To order a
PRISM 3102, substitute 3102 for 3101 in the formula.

The optional LAN interface cards may be factory or cus-
tomer installed into a PRISM 3101/3102 using a chassis
mount kit.

TxPORT Customer Service

TxPORT office hours are Monday through Friday from 8
a.m. to 5 p.m Central Time. For general, sales and market-
ing information, contact TxPORT at:

888-4TxPORT Toll

Free

800-926-0085

Toll Free

(205) 772-3770 Local

Technical Support

Technical support is available 24 hours a day, seven days a
week. You may contact a support representative by tele-
phone or e-mail.

Toll Free: 1-888-4TxPORT (and after hours emergencies)

Toll Free: 1-800-285-2755

Local:

(205) 772 -3770

E-Mail: [email protected]

Returns/RMA

If for any reason you need to return a TxPORT unit, you
must have a Return Material Authorization (RMA) number
marked on the shipping package. You may obtain an RMA
number from customer service at 888-4TxPORT (or 800-

926 -0085), ext. 227.

Table 1-A Unit Ordering Numbers

Description

Option

PMI Part #

A

Company

1 - TxPORT

9-3101D-001-x

B

Special 1 - Standard Unit

2 - Hardened Protection

-----

9-3101D-00x-x

C

Voltage 1 - 110 V

4 - 24/48 VDC

*

-----

9-3101D-048-x

D

DTE Interface 1 - V.35 Unit

2 - EIA 530 Unit

*

-----
-----

E

LAN

NIC 0 - Not Installed

1 - Ethernet
2 - Token Ring

-----

9-3100-100-1
9-3100-200-1

F

T1 DTE

1 - T1 DTE

9-3100-300-1

G

DBU 1 - RS-232

2 - ISDN

*

-----

9-510-001-1

*

Not released at time of printing.

Table 1-B Optional Equipment

Part Number

Optional Equipment

Mounting Kit

9-3100-002-1

Mounting kit for 19” racks

9-3100-002-2

Mounting kit for 23” racks

Network/T1 DTE Cables

9-1001- 004

8-pin mod to 8-pin mod (4 twisted pairs)

9-1001- 051-1

T1 cross-over kit, 1 ft.

9-1001- 006-1
9-1001- 006-2

8-pin mod to 15-pin ‘D’ type adapter, male
8-pin mod to 15-pin ‘D’ adapter, female

Supervisory Cables

9-1001- 073-2
9-1001-073-1

DB-09 female to 8-pin (PC to S

UPV

)

DB-25 female to 8-pin (Modem to SUPV)

9-1544-619-005
9-1544-619-010
9-1544-619-020

8-pin cable, 5 feet
8-pin cable, 10 feet
8-pin cable, 20 feet

9-1001-015-1

DB-25 Pin/8-Pin Modular Adapter

V.35 Cables

9-1001- 001

V.35 male to male null cable

9-1001- 311

V.35 male to male cable

9-1001- 312

V.35 male to female cable

EIA 530 Cables

9-1001- 511N

EIA 530 male to male null cable

9-1001- 511

EIA 530 male to male cable

9-1001- 512

EIA 530 male to female cable

9-1564-037-1

EIA 530 male to RS-449 male cable

9-1564-037-2

EIA 530 male to RS-449 female cable

Table 1-B Optional Equipment

Part Number

Optional Equipment

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