Verilink PRISM 3101 (34-00212) Product Manual - Manual (Page 9)

General 1-5 PRISM 3111/3112
When calling TxPORT for an RMA, please have the follow-
ing information available.
• Model number and serial number for each unit.
• Reason for return and symptoms of problem.
• Warranty status (if known).
• Purchase order number to cover charges for out-of-warranty
items.
• Name and phone number of person we can contact if we
have questions about the unit(s).
• Mode of shipment required (second-day air is the normal
mode of shipment for all returned material unless otherwise
specified).
Units being returned to TxPORT should be sent to the fol-
lowing address:
TxPORT
127 Jetplex Circle
Madison, Alabama 35758