Troubleshooting – Dexibell CLASSICO L3 76-Organ User Manual
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Symptom
Action
Page
Power turns automatically off.
This is normal and due to the Auto Power Off function. If necessary, set the parameter of the Auto
Power Off function.
If you don’t need the power to turn off automatically, turn the “AUTO OFF” setting “Disable".
The instrument does not turn on.
Is the AC adaptor/power cord correctly connected to an AC outlet and to the CLASSICO L3?
NOTE
Do not use any AC adaptor or power cord other than the ones included. Doing so will cause
malfunctions.
Could you have turned the power on again immediately after turning the power off?
Allow an interval of at least five seconds before turning the power on again.
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No sound from the CLASSICO L3.
Did you switch the CLASSICO L3 on?
Could the [VOLUME] knob be turned down? Select a higher setting.
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Did you selected a sound (organ or orchestral)?
The volume level of the instrument is too low when
it is connected to an amplifier.
Are you using a connection cable that contains a resistor?
Use a connection cable that doesn’t contain a resistor.
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Insufficient volume from a device connected to the
CLASSICO L3’s INPUT jack.
Could you be using a connection cable that contains a built-in resistor? Use a connection cable that
does not contain a resistor.
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Could the AUDIO IN Level be down? Select a higher setting.
The keyboard volume is lower than the Song
playback volume.
The volume level for the keyboard performance is set too low. Adjust the volume balance to increase
the keyboard volume via the Song Control Menu.
The pitch of the instrument is incorrect.
Is the “Tuning” or "Temperament" setting appropriate? Check the parameters.
Did you transpose the instrument?
A “buzz” is heard from the external amplifier.
Is the external amplifier or other device used with the CLASSICO L3 connected to a different AC power
outlet?
Connect the amplifier or other device to the same AC outlet as the CLASSICO L3.
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The noise may be due to interference caused by the use of a mobile phone in close proximity to the
instrument.
Turn off the mobile phone, or use it further away from the instrument.
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Unable to read from/write to USB Memory.
Check the format of your USB Memory. The CLASSICO L3 can use USB Memory that has been
formatted as FAT. If your USB Memory was formatted using any other method, please re-format it as
MS-DOS FAT.
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Can’t save to USB Memory.
Could the USB Memory be write protected?
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Is there sufficient free space on the USB Memory?
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Audio recording won’t start or stops unexpectedly.
Is there sufficient free space on the USB Memory?
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The songs won’t play.
The file type of the song is not one of the file types that the CLASSICO L3 can play.
It may be that the song data is damaged.
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This "dexi-organ-xx" model name does not appear
in the Bluetooth device list of your mobile device.
Have you made the ONE visible to other devices?
The music data played back by the mobile device
cannot be heard through the CLASSICO L3.
Was the pairing function initiated between this unit and the mobile device?
Troubleshooting
19