Honeywell INTELLIKNIGHT 5820XL - Manual (Page 205)

151209 10-1
Section 10
Testing and Troubleshooting
10.1 Troubleshooting
This section of the manual offers suggestions for troubleshooting hardware problems.
Please read this section if you encounter a problem when installing the control panel.
If these suggestions do not solve your problem or if you encounter a problem that is
not listed here, contact Silent Knight Technical Support at 800-446-6444 for
assistance.
10.2 Common Problems
Problem Possible Cause / Suggested Actions
Trouble message "DBL ADDR"
(Double Address) displays on LCD. An address has been assigned to more than one detector. Correct the
address following the procedure described in Section 5.8.
Auxiliary power or notification circuits
have incorrect polarity. Correct polarity. For notification and auxiliary power circuits: When in
alarm or powered, terminals labeled "X" are positive, terminals labeled
"O" are negative.
SLC devices are not being recognized
(trouble message "Missing" displays). Check hardware connections.
If devices are physically connected, make sure wiring is correct (see
Section 5.4). For the main panel, the positive side of device must be
connected to terminal 34; the negative side must be connected to
Terminal 33. For 5815XL devices, make sure the device connects to
the 5815XL via the SLC OUT terminals.
There can be only one SLC loop on the main panel and on each
5815XL module. Do not connect devices to terminals labeled SLC IN.
Make sure SLC devices have been addressed properly following the
procedure described in Section 5.8.
For contact monitor modules, which are addressed using DIP
switches, the DIP switch must be set to the correct address before
power is applied to the SLC loop. If this procedure is not followed, the
device will have an incorrect address.
Make sure correct polarity has been observed for SLC device wiring.
See Section 5.4.