Smart Technologies ID422w - Manual (Page 54)

44 | CHAPTER 5 – TROUBLESHOOTING
VGA Display Problems
If you encounter problems with your interactive pen display with a VGA connection,
refer to the following table:
Symptom Solution
The display ripples
or flickers. • Use the Reset OSD option to return the current
display parameters to the factory default settings.
• Use the Other OSD option to adjust the phase and
pitch (VGA only) (see page 22).
• Make sure that the display adapter or video card
matches the specifications for the SMART Podium
ID422w.
• Adjust the refresh rate in the Display Properties
control panel.
The display ripples or shows
a wavy pattern.
OR
The display colour is not even.
• Select Auto Adjust in the Other OSD option to
automatically optimize the display screen image
(VGA only) (see page 22). If necessary, use the
Other OSD option to adjust the phase and pitch
(VGA only) (see page 22).
• Use the Reset OSD option to return the current
display parameters to the factory default settings.
The display is not clear and
text or other portions of the
screen appear blurred. • Make sure that the video card’s resolution is
1920 ×1080 or lower.
• Select 1:1 in the Scaling OSD option to display the
image at the actual resolution.
• Select Auto Adjust in the Other OSD option to
automatically optimize the display screen image
(VGA only) (see page 22). If necessary, use the
Other OSD option to adjust the phase and pitch
(VGA only) (see page 22).
• Turn off the SMART Podium ID422w and then turn
it on.