Smart Technologies ID422w - Manual (Page 61)

51 | APPENDIX B – CUSTOMER SUPPORT
Appendix B
Customer Support
Online Information and Support
Visit www.smarttech.com/support to view and download user guides, how-to and
troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about
our training services.
Technical Support
If you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.
NOTE
To locate your local reseller, visit
www2.smarttech.com/st/en-US/Where+to+Buy .
All SMART products include Online, telephone, fax and Email Support:
Dispatch and Repair Status
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4,
+1 866 518 6791, for shipping damage, missing part and repair status issues.
Online www.smarttech.com/contactsupport
Telephone +1 403 228 5940 or
Freephone 1 866 518 6791 (US/Canada)
(Monday to Friday, 5am – 6pm Mountain Time)
Fax +1 403 806 1256
Email [email protected]