Smart Technologies ID422w - Manual (Page 9)

vii | CONTENTS
5 Troubleshooting .................................................................................................. 37
Checking the Interactive Pen Display’s Power .................................................38
Power Indicator Problems ...................................................................... 39
Checking the Interactive Pen Display’s Status .................................................40
Status Indicator Problems ...................................................................... 40
Pen Problems....................................................................................................41
Image Problems ................................................................................................42
General Display Problems...................................................................... 42
VGA Display Problems........................................................................... 44
Control and Writing Problems ...........................................................................45
Windows Computer Specific Problems.............................................................46
Mac Computer Specific Problems.....................................................................46
A Hardware Environmental Compliance................................................................. 49
Waste Electrical and Electronic Equipment Regulations (WEEE Directive) ....49
Restriction of Certain Hazardous Substances (RoHS Directive)......................49
Packaging..........................................................................................................50
Covered Electronics Devices ............................................................................50
China’s Electronic Information Products Regulations.......................................50
B Customer Support ............................................................................................... 51
Online Information and Support ........................................................................51
Training..............................................................................................................51
Technical Support .............................................................................................51
Dispatch and Repair Status ..............................................................................51
General Inquiries ...............................................................................................52
Warranty ............................................................................................................52
Registration .......................................................................................................52
Index ................................................................................................................... 53