Promise Technology VTrak 15110 - Manual (Page 231)

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Chapter 8: Troubleshooting
• VTrak is Beeping (below)
• CLU Reports a Problem (below)
• WebPAM PRO Reports a Problem (page 224)
• LEDs Display Amber or Red (page 226)
• Event Notification Response (page 230)
• Critical & Offline Disk Arrays (page 234)
• Enclosure Problems (page 235)
• Connection Problems (page 239)
This Chapter covers troubleshooting procedures for VTrak.
VTrak is Beeping
VTrak’s audible alarm has four sound patterns:
•
Beep. Beep. Beep. – Indicates that a disk array is rebuilding
• Beep-beep, beep-beep, beep-beep. – Indicates that a disk array is critical
• Beep-beep-beep. Beep-beep-beep. – Indicates a problem with a field
replaceable unit (FRU)
• 10 second continuous beep – Indicates that a disk array is offline
See “Critical & Offline Disk Arrays” on page 234.
See “Back of Enclosure” on page 229 for more information on FRUs.
CLU Reports a Problem
The CLU can report a variety of problems with the VTrak. In order to see them,
the CLU must be open. Some conditions are only indicated when you select the
corresponding function.
In this example, let us check disk array status.
1.
Open the CLU.
2. Press 3 and Enter to select Disk Array Management.
3. Observe the status of your disk arrays.
ID Name RAID SBS CAP Member PDs Status
-----------------------------------------------------------------------------
1 Array1
5 64K 239GB 1-2,4 Functional
2 Array2 1 64K 35GB 3,5 Critical
------------------------------------------------------------------------------------