Pitney Bowes DM1000 - Manual (Page 139)

10-4 SV60951 Rev. A
10 Troubleshooting
Tape Error
Messages
Display, But
Tape Is
Feeding And
Exiting. Internal Problem Turn power off and back on.
If problem persists, call for
service at 1.800.522.0020.
Gummed Tape
Not Wet Tape is inserted upside
down. Remove roll tape and
install tape as shown
in Installing Tape Roll,
9 - Maintaining and
Updating.
Tape track is dirty or
clogged.
Adhesive is on track.
Call service to clear tape track
at 1.800.522.0020
Jam is at tape roller.
Remove tape from roller,
clear materials from roller
path and reinsert tape.
Tape Does Not
Remove Easily Tape striking dried glue on
moistening brush. Remove brush and clean
under cold water.
Problem Possible Cause Solution
Tape System
Tape Jams
(continued)