Ble contained in, Using the, Livegateway event log information – PictureTel LIVE GATEWAY 3.1 User Manual

Page 73: To locate the, Using the livegateway event log information, Event code, Description, Probable cause, Possible solution

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Date and Time

The date is the month and day that LiveGateway generated the message. The time is the hour and minute that
LiveGateway generated the message.

Event Code

The event code is a code for the message. Refer to

Using the Event Log Information

for details on the event

codes.

Category

The category is the class of the message. There are six categories:

1 =

Informational

, such as reporting that LiveGateway has started.

2 =

Accounting

, such as reporting that a call has been established.

3 =

Warnings

, where no problem will occur if the message is ignored.

4 =

Minor Alarms

, where a problem may occur if the message is ignored.

5 =

Major Alarms

, where a serious problem may occur if the message is ignored.

6 =

Fatal Errors

, where LiveGateway shuts down to prevent any serious problems.

Description

The description provides brief information about the event.

Using the LiveGateway Event Log Information

The following information describes the six categories of LiveGateway messages recorded in the LiveGateway
event log, and the recommended action for each message.

Informational Messages

The following table shows Category 1 (informational) messages that appear in the event log and the
recommended action for each message.

Event

Code

Description

Probable Cause

Possible

Solution

0x0001

PictureTel
LiveGateway started
i fil

LiveGateway started for
the first time.

No action required.

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