Fatal errors, Wher, Fatal error messages – PictureTel LIVE GATEWAY 3.1 User Manual

Page 87: Event code, Description, Probable cause, Possible solution

Advertising
background image

PictureTel.

0x80A3

Audio DSP Download
Failed:

Possible Hardware
Failure

Run Customer
Diagnostics/contact
PictureTel.

0x80A4

BRI Module Download
Failed:

Possible Hardware
Failure

Run Customer
Diagnostics/contact
PictureTel.

Fatal Error Messages

The following table shows Category 6 (fatal error) messages that appear in the event log and the recommended
action for each message.

Event

Code

Description

Probable

Cause

Possible

Solution

0x00A0

LiveGateway terminated
abnormally.

LiveGateway has
terminated as a
result of the
preceding error.

Check the log for and
correct the preceding
error.

0x02A1

Not enough memory to
configure the system

The server does not
have enough
memory to configure
the system.

Increase the amount of
memory in the server.

0x02A0

SDC initialization error
(queue create)

Software bug.

Report error to
PictureTel.

0x02A1

Not enough memory to
configure system

Software bug.

Report error to
PictureTel.

0x02A2

SDC thread error (queue
pend)

Software bug.

Report error to
PictureTel.

0x02A3

SDC reached an invalid
state.

Software bug.

Report error to
PictureTel.

0x02A4

SDC could not create a
timer

Software bug.

Report error to
PictureTel.

Advertising