Major alarms, Wher, Major alarm messages – PictureTel LIVE GATEWAY 3.1 User Manual

Page 79: Event code, Description, Probable cause, Possible solution

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Major Alarm Messages

The following table shows Category 5 (major alarm) messages that appear in the event log and the
recommended action for each message.

Event

Code

Description

Probable

Cause

Possible

Solution

0x0080

System memory pool has
reached a critical low:

The server does not
have enough
memory to run
LiveGateway.

Increase the amount of
memory in the server.

0x0082

LiveGateway failed report
status to Service Control
Manager

The LiveGateway
failed to report the
running status to
the Service Control
Manager.

Stop the LiveGateway
service and restart it.

0x0083

LiveGateway system failed
to open service due to error.

LiveGateway
failed to open a
service.

Stop the LiveGateway
service, stop
H320drvr.sys, and
restart the
LiveGateway service.

0x0280

SDC configuration file
change failed (not enough
memory).

The memory pool
is low.

Increase the amount of
memory or shut down
other services or
application that are not
necessary.

0x0281

SDC Failed to post message

SDC could not
send a message.

Stop LiveGateway
service and restart it.

0x0282

SDC could not allocate
memory.

The memory pool
is low.

Increase the amount of
memory.

0x0283

Reset failed for
LiveGateway card number,
POST result: board number,
POST result

LiveGateway could
not reset the board
because of the
specified POST
result.

Report error to
PictureTel.

0x0284

Reset timeout for
Li G t

d

b

LiveGateway
b

d did

t

t

Report error to
PictureTel.

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