Solving other problems, Solving other problems 84 – NEC MAGICOLOR 6110 User Manual
Page 86
Solving Other Problems
84
Solving Other Problems
Symptom
Cause
Solution
Data was
sent to the
printer, but
it doesn’t
print.
An error message is
displayed in the
message window.
Handle according to the message displayed.
A PS error occurred.
If a PS error occurs, contact Technical Support
with the error information. See the Service
& Support Guide for support telephone
numbers.
Printer
resets.
A system error
occurred.
Contact Technical Support with the error infor-
mation. See the Service & Support Guide for
support telephone numbers.
The start-
up page
comes out
skewed.
The transfer unit was
jarred open during the
installation and needs
to be closed.
Close the printer’s rear cover.
The startup
page prints
as a
shrunken
image.
The center media
guide is not in direct
alignment with the LTR
marking in the bottom
of the media tray.
Reset the center media guide.
The start-
up page
comes out
too small
and in the
wrong
orientation.
The media guides are
not accurately set in
the media tray.
Reset the media guides.
Not all
pages print.
The printer has the
wrong kind of cable, or
the printer is not con-
figured for the correct
cable and port.
Check your cable.
The Cancel key was
pressed.
Make sure no one pressed the Cancel key
while your job was printing.
The media tray is
empty.
Check the message window to see if the tray
you are using is out of media.