Problem solving: windows systems – Oki C 9400 User Manual

Page 303

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There is a Hand icon on the desktop printer.

► Select Start printer queue in the Printer menu.

Configuration procedure was not correctly followed or cancelled.

► Configure again from the beginning.

Memory error occurs.

Desktop print monitor or print monitor memory is insufficient.

► Increase memory size.

Printing is slow.

Print processing is carried out by the computer.

► Use a computer with faster print processing.
► Set lower print resolution in the printer driver.

Data is too complex.

► Simplify data.

Problem Solving: Windows Systems

Cannot configure for parallel connection.

The computer does not support bi-directional parallel interface.

► Use a computer that does.

Parallel cable does not meet specifications.

► Use IEEE-1284 compatible, bi-directional parallel cable.

Interface is disabled.

► Check that parallel interface is set to enable in the printer menu.

Configuration procedure was not correctly followed or was cancelled.

► Configure again from the beginning.

Parallel cable is disconnected or faulty.

► Check the connections; if okay, try another cable.

A converter, buffer or extension cable is being used.

► Connect the printer directly to the computer.

Cannot configure for USB connection.

Windows NT4.0 does not support USB.

► Use parallel connection instead.

Windows 95 or 3.1 systems which have been upgraded to Windows 98 are not guaranteed to
work with USB.

► Use parallel connection instead.

Computer does not support USB interface.

► Check if there is USB controller in device manager. If not, use parallel connection instead.

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