Troubleshooting jam 2 – Tally Genicom Tally Colour Laser T8006e User Manual

Page 102

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Tally T8006e Color Laser Printers User Guide

94

Troubleshooting Jam 2

If jams occur often in the Jam 2 area, proceed to the following problem-

and-correction procedures.

Caution!

Do not disassemble the printer for further troubleshooting and/

or repair. If the problem is not found and corrected after following these

troubleshooting steps, contact a Tally Service Technician.

3. Make sure that no jammed or torn pieces of paper remain in the printer.
4. Close the back cover carefully until it locks.

Jam 2

Possible Cause

Correction

Paper from the paper tray

jams near the transfer

drum.

The back cover is not locked

and completely closed.

Open and close the back cover

and make sure that it is locked

into position.

Paper from a previous paper

jam is caught inside of the

printer.

Remove or release the paper.

The paper is damp from infre-

quent use of the printer.

Reload the tray with fresh

paper from new packages.

The edges of the paper are

damaged.

Make sure that paper or media

is not damaged or wrinkled.

Reload paper trays with fresh

paper from new packages.

The paper or media is the

wrong thickness for proper

printer operation.

Reload trays with the proper

paper or media.

Paper or media has been put in

the paper tray with the proper

side facing the wrong direc-

tion.

Flip the stack of paper or

material so the proper side will

accept the toner.

The printer operating environ-

ment is too hot.

Install the printer in a location

with the proper operating

environment.

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