C.3 remote console troubleshooting, C.4 ip address troubleshooting, C.5 dhcp troubleshooting – SENA LS110 User Manual

Page 63

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C.3 Remote Console Troubleshooting

Problem

Cause

Action

The LS110 is not
assigned valid IP
address

Use serial console to assign valid IP address to the LS110

Cannot connect to the
LS110 using telnet

Someone is using
serial console

Exit serial console and retry telnet connection

Cannot login to
console

Invalid username
and/or password

Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both ‘root’

C.4 IP Address Troubleshooting

Problem

Cause

Action

Use serial console to find IP address

Cannot find IP
address of the LS110

Use HelloDeviceManager program to probe the LS110 on the
network

The LS110 is not
assigned valid IP
address

Use serial console to assign valid IP address to the LS110

HelloDeviceManager
cannot probe the
LS110

HelloDeviceManager
and the LS110 are not
on the same subnet

Run HelloDeviceManager on the PC that is on the same
subnet with the LS110

C.5 DHCP Troubleshooting

Problem

Cause

Action

Cannot lease IP
address

DHCP server is not
working

Check if DHCP server is working correctly

IP address of the
LS110 is changed

DHCP server does not
extend lease time

Check if DHCP server is working correctly

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