Troubleshooting, 1 procedure – Alpha Technologies Micro, Micro XL, Micro XL3 UPS User Manual

Page 88

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017-237-B0 Rev A

86

8. Troubleshooting

When the front panel alarm LED is illuminated or flashing, the Alpha Micro has a malfunction. The alarm and fault

submenus describe the malfunction. The Alpha UPS Monitor can also be used for troubleshooting.

8.1 Procedure

1. Press the SELECT button.

2. The LCD may display one or more conditions in the following table.

3. Press the SCROLL button to see if more than one malfunction is present.

4. To clear the malfunction from the screen, press and hold the SELECT button for 5 seconds.

Table S — Alarm Submenu

LCD Shows

Problem Description

What To Do

Over Load

The Alpha FXM is overloaded.

Remove excess loads.

Batt Temp High

The battery temperature is above the

specification limit.

If used, ensure that the battery fan

is working. Contact Alpha Technical

Support to purchase an upgrade if

required.

Batt Temp Low

The battery temperature is below the

specification limit.

Use optional battery heating mats or

heater. Contact Alpha technical support

to place the order.

Batt Low Warning

The batteries are almost discharged.

Also see “Adjusting and Controlling the

Alpha Micro, #35: Low Battery Warning

Voltage”.

Ensure that the Alpha Micro charger is

working. If the charging voltage is low,

the battery may need to be replaced.

FAN Alarm

The fan has failed.

Contact Alpha technical support. The

fan is not a replaceable part.

Temp Probe Unplug

The temperature probe is unplugged.

Plug it back into the Alpha Micro or

change the probe.

User Input Alarm

When the user input is shorted. See

“User Input: S2”.

Check the user input parameters.

In Freq Out Of Range

The line frequency is outside of the

Alpha Micro’s allowable range. The

Alpha Micro goes into Inverter mode.

Info only.

Weak Battery

The battery is being monitored

continuously in the background in

Line mode. This alarm is issued if the

battery did not pass the background

scan.

Check the battery life and replace the

battery if necessary.

Battery Test

The Alpha Micro is performing a battery

test.

Info only.

Batt Breaker Open

The battery breaker is opened.

Ensure the battery breaker is

functioning.

Wrong_Softwre

The Alpha UPS Monitor is invalid (either

version or p/n).

Contact Alpha technical support.

AC_Brkr_Open

The AC breaker is opened.

Info only.

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