HP LaserJet Enterprise M4555 MFP series - Manual (Page 135)

Print the supplies status page
The supplies status page indicates the estimated life remaining in print cartridges. It also lists the part
number for the correct genuine HP print cartridge for your product so you can order a replacement
print cartridge, as well as other useful information.
1. Open the following menus:
● Administration
● Reports
● Configuration/Status Pages
2. Select the Supplies Status option, and then touch the Print button to print the report.
Interpret control panel messages for supplies
The following table contains important information about supplies status messages.
Table 7-1 Supplies status messages
Control panel message Description Recommended action
10.XX.YY Supply memory error The product cannot read or write to at least
one print cartridge memory chip or a
memory chip is missing from a print
cartridge.
XX values
● 00 = Memory chip memory error
● 10 = Memory chip missing
YY values
● 00 = Black print cartridge
Reinstall the print cartridge, or install a new
print cartridge.
Black Cartridge low The product indicates when a supply level is
low. Actual print cartridge life might vary.
You do not need to replace the print
cartridge at this time unless print quality is no
longer acceptable. If print quality is no longer acceptable,
replace the print cartridge. Consider
purchasing a replacement cartridge so it is
available when the installed cartridge has
reached the end of its estimated life.
Black Cartridge very low The product indicates when a supply level is
very low. Actual print cartridge life might
vary. You do not need to replace the print
cartridge at this time unless print quality is no
longer acceptable. After an HP supply has
reached the very low threshold, the HP
premium protection warranty for that supply
has ended. If print quality is no longer acceptable,
replace the print cartridge. Consider
purchasing a replacement cartridge so it is
available when the installed cartridge has
reached the end of its estimated life.
ENWW Solve problems with supplies 115