HP LaserJet Enterprise M4555 MFP series - Manual (Page 294)

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray,
straighten the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the
guides so they are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and
feed sheets one at a time.
Clear jams
Jam locations
Use this illustration to identify locations of jams. In addition, instructions appear on the control panel to
direct you to the location of jammed paper and how to clear it.
NOTE: Internal areas of the product that might need to be opened to clear jams have green handles
or green labels.
WARNING! To avoid electrical shock, remove any necklaces, bracelets, or other metal items before
reaching into the inside of the product.
Figure 13-1 Jam locations
1
2
3
5
8
7
4
6
1 Document feeder
2 Top cover area
3 Tray 1 area
4 Right door
5 Lower right door
NOTE: For the 1 x 500-sheet feeder, use this door to access Tray 3. For the 3 x 500-sheet feeder, use this
door to access Tray 3,4, and 5.
6 Tray 2, and optional Trays 3, 4, and 5
274 Chapter 13 Solve problems ENWW