Receive-fax messages – HP LaserJet Enterprise M4555 MFP series User Manual

Page 262

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Receive-fax messages

Table 11-2

Receive-fax messages

Message

Error No.

Description

Action(s)

Success

n/a

Fax received ok.

None.

Blocked

n/a

Fax reception was blocked by
receiving fax machine using
blocked number feature.

None.

Modem Fail

Any

Unexpected or bad response
from the internal modem to
the product - example is
trying to send a fax just as
another fax is arriving.

Have fax resent; if the error
persists, contact service.

Communication Error

17, 36

Lost telephone connection or
interruption between sender/
receiver.

Have the sender resend the
fax (if the sending machine
does not automatically retry).

Communication Error

Any besides 17 or 36

General communications
issue where the fax
transmission was interrupted
or did not proceed as
expected.

Have fax resent; if the error
persists, contact service.

Space Fail

0

Unable to read or write
image file to disk; could be
corrupt product disk or no
space on disk.

Have fax resent; if the error
persists, contact service.

Page Fail

0

Incompatible page width or
page had too many bad
lines.

Have fax resent; if the error
persists, contact service.

Memory Error

0

Out of RAM memory on
product.

If error persists, may need to
add additional RAM memory
to product.

Compression Error

0

Corrupted fax - the received
image file cannot be
decoded.

Have fax resent; enable ECM
(Error Correction Mode) if not
already.

Print Fail

0

Corrupted fax - the received
image file cannot be
decoded.

Have fax resent; enable ECM
(Error Correction Mode) if not
already.

Poll Invalid

0

The fax polling feature
attempted to retrieve a fax
from another machine but no
fax was available.

Contact the administrator of
the fax machine being polled
and verify a fax is available,
and then retry.

Job Fail

Any

Fax failure; this includes all
non-specific failures.

Have fax resent; if the error
persists, contact service.

Power Failure

0

A power failure occurred
during the fax reception.

Have the sender resend the
fax.

No Fax Detected

17, 36

A voice call was made to the
fax.

None

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Chapter 11 Fax

ENWW

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