How to get help – Blade ICE RACKSWITCH G8124-E User Manual
Page 22
BLADEOS 6.5.2 Application Guide
22 Preface
BMD00220, October 2010
How to Get Help
If you need help, service, or technical assistance, call BLADE Network Technologies Technical
Support:
US toll free calls: 1-800-414-5268
International calls: 1-408-834-7871
You also can visit our web site at the following address:
Click the Support tab.
The warranty card received with your product provides details for contacting a customer support
representative. If you are unable to locate this information, please contact your reseller. Before you
call, prepare the following information:
Serial number of the switch unit
Software release version number
Brief description of the problem and the steps you have already taken
Technical support dump information (
# show tech-support
)