Calling a network mailbox – CTL LX VoiceSupport User Manual

Page 12

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10

VoiceSupport LX User’s Guide

Calling a Network Mailbox

You can call an Alias or Remote Network Mailbox and listen to the stored messages before your Voice Mail
system sends them to other Voice Mail systems. Your Voice Mail system lets the caller use the listening
options and all the other features explained in this User’s Guide except:

■ Record and Send a Message (RS)

■ Record a Paging Message (PG)

■ Message Notification (OP N)

■ Call Waiting (OP CW)

■ Call Announcing (OP CA)

■ Call Queuing

Someone logging on to a Network Mailbox will probably be the remote Alias Mailbox user. Perhaps that
person is visiting your company for the day and wants to check his messages without calling his mailbox at
his company. The Voice Mail system plays the same prompts that it plays for a Subscriber Mailbox.

For more information on Voice Mail Networking, see page 2.

To call an Alias Network Mailbox

1.

From an extension:

➱ Get an intercom dial tone and dial the Voice Mail system’s extension.

2.

From outside the company:

➱ Dial the Voice Mail system’s telephone number.

3.

If the company greeting plays, dial # (or other log-on code).

4.

If a mailbox number is requested, dial the Network Mailbox number.

5.

If a security code is requested, dial that code or dial * to return to the prompt

Please enter your

mailbox number.

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