CTL LX VoiceSupport User Manual

Page 19

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VoiceSupport LX User’s Guide

To make a call to the message sender (including a message sender from another Voice Mail network
or an extension user who sent a FAX message)

In some phone systems, you can only do this if you called your mailbox using an outside line.

Press M C (6 2).

You hear:

Please hold. The Voice Mail system then calls the extension (or in some cases, the

extension’s mailbox).

If the message sender’s extension number is not known, the Voice Mail system will let you enter the
extension number that should receive your call.

If the extension does not answer or is busy, the Voice Mail system lets you know and says:

record a reply, press R E. Ready. If you do not record a reply, you can press * to continue listening
to the message (if you pressed M C in the middle of it) or you can select another listening option.

To exit the listening mode

Press #.

You return to a menu of options.

To hear the message time, date, and sender

Press T I (8 4).

If you press T I in the middle of a message, the Voice Mail system plays the time/date/sender, then
continues playing the message.

If the mailbox is storing responses from an Interactive Mailbox, you will also hear the Reference
number for the responses (if it is enabled in programming).

To have the Voice Mail system automatically play the message time, date, and sender, see
Changing the Auto Time-Stamp Option.

To save the message

Press S A (7 2).

You hear:

The message has been saved. Ready. Pressing S A in the middle of a message

pauses that message. You can press * to continue listening to it or you select another listening
option.

To erase the message

Press E (3).

You hear:

The message will be erased when you exit your mailbox. Ready. Pressing E in the

middle of a message pauses that message. You can press * to continue listening to it or you can
select another listening option.

To reverse the order in which you listen to the messages

Press R L (7 5).