CTL LX VoiceSupport User Manual

Page 34

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VoiceSupport LX User’s Guide

To set your Mailbox Options

1.

After initially logging on to your mailbox, the Mailbox Options tab will be displayed:

2.

Select the Mailbox Options in each field by making a selection from a pop-up menu or by writing
over the data in the field:

Security Code - Password protect the mailbox by entering a security code up to six digits in length.
If no security code is desired, enter None. If you opt to have no security code, you can log on to your
mailbox using your mailbox number as the password.

Auto Help - This feature provides a menu of options that play right after you call your mailbox, after
you listen to a message, or when you pause recording or exceed the recording limit. To enable this
feature, select Yes from the pop-up menu.

Auto Time Stamp - After playing a message, the Voice Mail system can automatically play the time
and date that the message was left and the name or number of the message sender. To enable this
feature, select Yes from the pop-up menu.

Note:The Voice Mail system always automatically plays the time and date that a FAX Message
arrived. You can not turn off the time/date stamp for a FAX Message.

Call Waiting - This feature lets an Automated Attendant caller send a signal (beeps) to your
extension while you are busy on a call. The caller then waits for you to respond. To enable this
feature, select Yes from the pop-up menu.

Auto Forward - With Auto Forward, the Voice Mail system can automatically copy each of your
messages (including FAX Messages) to another person’s mailbox — your “partner mailbox”. This
way, if you are on vacation, your partner can immediately respond to any messages you receive.
You will not have to ask anyone to check your mailbox.

The Voice Mail system will Auto Forward a message only once unless your partner mailbox is a
Distribution Mailbox, which represents a list of mailboxes. In this case, the Voice Mail system copies
the message to each mailbox on the list, and then to their Auto Forward partners, if any.

If your mailbox is full when a message comes in, the Voice Mail system will not be able to put the
message in your mailbox but will be able to copy the message to your partner mailbox.

If your mailbox and your partner mailbox are full when a message comes in, the Voice Mail system
will not be able to accept the message at all.

Auto Forward Mailbox - Specify the mailbox number of the “partner mailbox” you want to use for
Auto Forwarding. If you opted not to enable Auto Forwarding, enter None in this field.

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