Dell PowerVault TL4000 User Manual

Page 194

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Table 8-1. Main Error Codes (continued)

Error Code Description

User Action

C0

Network initialization failed

1.

Refer to “Isolating Web User
Interface Problems” on page 7-11.

2.

If the error recurs, contact
technical support.

C1

Telnet Interface initialization failed

C2

Webserver initialization failed

C6

Ping command did not reach target

C7

Cannot Upgrade from USB

Not supported

C8

Cannot Upgrade from FTP

1.

Retry the Firmware upgrade.

2.

If the error recurs, contact
technical support.

C9

Cannot Upgrade Robotic from Flash

D0

ROM error. ROM checksum incorrect

Refer to “Isolating a Library
Controller Card vs. Accessor
Enclosure Problem” on page 7-10.
Possible replacement CRUs:

v

Primary: Library Controller Card

v

Secondary: Library Enclosure

*D7 - Fatal System error can occur
because of an over-temperature
condition. Ensure that the
environment meets the
Environmental Specifications (refer to
“Environmental Specifications” on
page 1-14).

**If you receive a D8 error while your
library configuration is restored from
the OCP or Web UI, verify that your
file extension is .dbb. If the extension
is correct, your file was corrupted
during the save. Reconfigure, then
save your library configuration.
Note:

Configuration files that are

saved with one version of library
firmware might not be compatible
with other versions of firmware. It is
recommended to save a configuration
file each time the library firmware is
upgraded. Restore the library using a
configuration file that was saved
with the same version of firmware
that is currently installed in the
library.

D1

RAM error. Power on Self Test (POST) failed

D2

NVRAM (Non-Volatile Random Access Memory) error.
Read/Write operation to NVRAM failed

D3

CTC (Channel to Channel) Error. Timer unit failed during
POST.

D4

UART (Universal Asynchronous Receiver Transmitter) Error.
Frame overrun or Parity Error on serial Interface.

D5

Display Error

Communication to display failed

D6

Memory Error, Stack and heap overflow.

D7

Fatal system error*

D8

Database error**

D9

No SCSI IC detected

DA

While the Library Verify Test is running, the bar code reader
reads different bar code data for the same customer-supplied
scratch cartridge label.

1.

Check the barcode label on the
scratch cartridge and run the
Library Verify test again.

2.

If the error recurs, contact
technical support.

DB

Warning Event! See Table 8-3 on page 8-11

DC

I²C Bus Failure

1.

Retry the operation.

2.

After several occurrences, contact
technical support.

DD

Warning Event! See Table 8-3 on page 8-11

8-4

Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

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