Understanding printer messages – Dell 5100cn Color Laser Printer User Manual

Page 139

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Understanding Printer Messages

The printer operator panel displays messages describing the current state of the printer and indicates possible printer

problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how

to clear the messages.

1 LCD display

5

buttons

2 Ready indicator 6 Error indicator
3

buttons

7 Cancel button

4 Menu button

8

button

Message

(The first and second lines

are displayed together. The

third and forth lines blink

every three second.)

What this message means

What you can do

NNN-NNN

Restart Printer

Contact Support

IfMessageReturns

Error NNN-NNN relates to printer

problems.

Turn off the printer, and then on.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.

006-370

Restart Printer

Contact Support

IfMessageReturns

Condensation may have occurred

inside the printer.

Do not use the printer for more than one hour.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.

NNN-NNN

Restart Printer

Reseat Memory

Contact Support

The additional memory module is

not fully inserted into the slot.
Error NNN-NNN relates to printer

problems.

Remove the additional memory card from the slot, and

then reattach it firmly.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.

NNN-NNN

Restart Printer

Reseat XXX

Contact Support

XXX is not fully inserted.
Error NNN-NNN relates to printer

problems.

Confirm that the unit is securely inserted. If this does

not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.

NNN-NNN

Restart Printer

Reseat X Toner

Contact Support

The specified toner cartridge is

either missing or not fully inserted

into the printer.
X is one of the following:
· Y: Yellow
· M: Magenta
· C: Cyan
· K: Black
Error NNN-NNN relates to printer

problems.

Insert the specified toner cartridge.
See "Replacing the Toner Cartridge"

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