Dell 5100cn Color Laser Printer - Manual (Page 143)

Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams. See " Print Media Guidelines "
for more information.
Avoiding Jams
Identifying the Location of Paper Jams
Removing Print Jams From the Multipurpose Feeder
Removing Print Jams From the Standard Tray
Removing Print Jams Between the Imaging Drum and Fuser
Removing Print Jams From the Fuser
Removing Print Jams From the Duplexer
Removing Print Jams From the Optional Tray Modules
NOTE: Before buying large quantities of any print media, Dell recommends trying a sample first.
Avoiding Jams
Use only recommended print media. See " Print Media Guidelines " for more information.
See " Loading Print Media in Standard and Optional Trays " and " Loading the Multipurpose Feeder " to load printer
media properly.
Do not overload the print media sources. Make sure the stack print media height does not exceed the maximum
height indicated by the load line labels in the trays.
Do not load wrinkled, creased, damp, or curled print media.
Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a
time through the multipurpose feeder.
Do not use print media that you have cut or trimmed yourself.
Do not mix print media sizes, weights, or types in the same print media source.
Make sure the recommended print side is face up when you insert the print media. However, when using the
multipurpose feeder the recommended print side is face down.
Keep print media stored in an acceptable environment. For more information, see " Storing Print Media ".
Do not remove the feeding tray during a print job.
Push all trays in firmly after loading them.
Make sure all cables that connect to the printer are correctly attached.
Overtightening the guides may cause jams.
Identifying the Location of Paper Jams
The following illustration shows where paper jams may occur along the print media path.