Appendix 7: error table – Flintec FT-11D User Manual

Page 49

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FT-11(D) Technical Manual, Rev. 1.35 November 2010

Page 49 of 52

Appendix 7: Error Table

The FT-11 and FT-11D weight indicators have been designed as very reliable and virtually error free
instruments. However if an error occurs do not attempt to repair the equipment before you understand what
caused the error. Note the problems you have with your instrument and the error messages shown on the
display. Then try to solve the problem according to the error table given below.

Error Code Description

Actions to take / Possible cause

FT-11

FT-11D

Under

Weight is too low

x x

Over

Over Load

Check the load;
Load cell or instrument could be defective

x x

Adc Out

Input signal outside the input range

Check the load;
Check the calibration;
Load cell or instrument could be defective

x

E E E

Load not within zero range

See parameter [202] in chapter 6.4

x

x

Err 1

ADC error respective

Re-energize indicator;
Contact FLINTEC

x

Err 2

Calibration error

Adjust DLC eccentricity; Parameter [320]

x

Err 3

Indicator cannot get calibrated

Check load cell and load;
Repeat the calibration

x x

Err 10

EEPROM error

Configure the instrument;
EEPROM defective

x x

Err 20

Calibration error

Calibrate the indicator

x

x

Err 21

Configuration error

Configure the indicator

x

x

Err 22

Tare, CN, Total weight and the SP,
PT and ID in use error

Check SP, PT and ID entries;
Check Tare, CN and Total weight

x x

Err 23

Header Error

Reload the header

x

x

Err 24

Footer Error

Reload the footer

x

x

Err 26

Setpoint error Reload

setpoints

x

x

Err 27

Indicator is not calibrated

Calibrate the indicator

x

x

Err 30

Processor Error

Contact FLINTEC

x

x

Err 34

Indicator cannot get calibrated

Load cell signal is negative , very low or too high

x

x

Err 35

Calibration Error

Calibration test weight is too small;
Check load cell connections

x x

Err 37

Scale unstable

Wait until scale becomes stable;
Check ground connection

x x

Err 39

Corner coefficient error

Check DLC addressing (chapter 6.2) and
check the mechanical installation of the load cells

x

Err 40

Alibi memory error

Correct parameter [801];
Alibi memory card broken

x x

Err 41

New alibi card installed

x

x

Err 42

Alibi card serial no. is not identical

Appears when new alibi memory card is installed
(*)

x x

Err 43

Alibi card serial no. is not identical,
no print operation will be performed

Identify the alibi memory card to the indicator (*)

x

x

Err 44

Alibi card info error

x

x

Err 46

Alibi recording capacity error

x

x

Err 47

Info error from weighing board

Contact FLINTEC

x x

Err 50

DLC board not detected

Re-energize indicator;
Replace DLC board

x

Err 61

U10 (eeprom) is not installed

Contact FLINTEC

x

x

E XXXX

Hardware error

Contact FLINTEC

x

x

Ed1 yy **

Communication time out

x

Ed2 yy **

Checksum error

Check DLC (RS-485) hardware;
Check DLC cables;
Check DLCs and serial number;
Contact FLINTEC

x

Ed3 yy **

DLC error

Check ambient temperature;
Replace DLC

x

Ed4 yy **

DLC is under

x

Ed5 yy **

DLC is over

Check mechanical installation and DLC

x

Ed6 yy **

DLC communication error

Check DLC (RS-485) hardware;
Re-energize indicator;
Re-define DLC address

x

Ed7 yy **

DLC address and SN matching
error

Check serial number;
Re-define DLC address;
Replace DLC

x

Ed0 yy **

DLC status error

Replace DLC

x

* see chapter 6

** yy = number of DLC

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