Cadence Telephony User Manual

Page 12

Advertising
background image

User’s Guide

2

The NexPath Telephony Server combines the following subsystems into a single, tightly integrated, easy-to-
install, easy-to-maintain package:

A complete switching system (PBX-like functions)

• Up to 136-line (outside+inside lines) capability.

• Functions such as call routing and switching can be performed using standard touch-tone codes

from conventional telephones. No expensive, proprietary phones are necessary.

• High bandwidth (64 kilobits per second), all digital signal paths pass fax and modem signals trans-

parently.

• Automatic fax detection

An auto-attendant system

• Allows automated answering and routing of calls.

• Fully configurable, including custom messages and flexible numbering plans.

• Multiple auto-attendants with a different auto-attendant on each line if desired.

A voice message recording and retrieval (i.e., voice mail) system

• Over 50 hours of voice mail and custom messages can be stored per system.

• Password protection provided for all voice mail access.

• Personal greetings can be recorded for each extension.

• 64 kilobits-per-second digitization, storage, and playback gives your messages unsurpassed clarity.

• 30 port simultaneous voice mail access capability.

• Support of the VMWI (FSK) voice mail waiting light.

An Automatic Call Distribution (ACD) system

• Allows calls to be directed to a group, such as sales, rather than just to an individual.

• Multiple overlapping distribution groups with priority settings.

• Custom reassurance messages and hold music while the caller is waiting in the hold queue.

Other features include:

Integrated TCP/IP LAN for network control and administration

• System administration is performed using standard Web browser (Netscape or Internet Explorer)

software running on any desktop computer.

• Control of any extension can be performed either from a telephone, from the Windows programs

NexDial or NexDirector, or from a Netscape Web browser software running on any desktop com-

user.bk Page 2 Wednesday, March 7, 2001 10:34 AM

Advertising