Cadence Telephony - Manual (Page 46)

User’s Guide
36
Operator
Dial the operator
To reach the operator from inside your company:
1. Pick up any phone or otherwise get an inside line dial tone.
2. Dial .
3. The operator’s phone will ring.
Your system administrator will set up a normal extension number as the operator’s extension. Dialing
from an inside line is a shortcut for dialing this extension, though you can get the same result by dialing the
full extension number. Your system administrator can configure your system so that if the operator is busy or
does not answer, your call will go to the auto-attendant.
Note Both inside and outside callers will get an entry error message if they try to dial (or, for that matter,
any other number) while ringing an inside line. To get back to the operator, they will need to allow voice
mail to pick up, then press
.
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user.bk Page 36 Wednesday, March 7, 2001 10:34 AM