Cadence Telephony - Manual (Page 90)

User’s Guide
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Playing back a message
To play a voice mail message on your computer, select the Listen with computer radio button at the bottom
of the Voice Mail screen. Then select a message to play by clicking on it. Then click the Play button and the
audio player will pop-up and play the message on your computer’s multimedia system. You must have an
audio card and speakers installed for this function to work.
If you do not have multimedia, or do not wish to listen with your computer, you can click on the Listen with
phone radio button and select a file to play. Lift the telephone receiver of the extension NexDial is logged
into, and click the Play button, You will hear the message being played on the telephone. Note that the stan-
dard voice mail control buttons on the keypad do not work in this mode, and there is no method of start/stop/
skip-ahead when you are playing the message over the telephone using your computer.
You can also play a message by double clicking it, rather than clicking on it and then clicking the Play but-
ton.
Note The Play button will be grayed out if you have not selected a file to play, or you have selected Listen
with phone and your telephone is not off-hook.
Calling the call back number
You can dial the caller ID or callback number of the person that left the message, and select whether the call
back should be a 1+, 10 digit, or 7 digit number to dial. For each voice message that is highlighted, the call-
back number (if the caller left one), or the caller ID, is displayed near the center of the voice mail screen.
You can dial the displayed number by clicking the Dial button next to the number, with your extension off-
hook and receiving inside dial tone. You can edit the call back number, if necessary, before clicking on Dial.
Saving a copy of the voice mail file to the local computer
You can save a copy of any voice mail message to you local PC file system by doing the following:
1. Select the message you would like to save by clicking on it.
2. Select File -> Save on the voice mail dialog box menu bar.
3. Pick the name and location to save the file using the pop-up file browser.
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