Cadence Telephony - Manual (Page 49)

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Telephone Operations
Park Orbits
Calls on the NexPath Telephony Server may be put on hold such that any caller can pick them up. This type
of public hold is called a park orbit. Park orbits are essentially a special type of extension, one which does
not ring anywhere, and anyone can pick up.
Park orbits are useful in a company where a call must be put on hold, and a PA (Public Address) system is
available to notify the called party to pick up the call. By putting the call in a park orbit, the called party can
answer the call anywhere in the building.
Calls in park orbits receive hold music, if enabled for the line and external hold music is supplied to the sys-
tem.
A call is placed in a parking orbit in the same way that it is transferred to a regular inside line extension. To
put a call in a parking orbit:
1. While connected to the party, enter the Blind Transfer sequence .
2. Enter the desired park orbit extension number.
3. If your transfer was successful, you will hear a prompt telling you that the call was transferred and the
caller will be put on hold. If the park orbit you dialed is busy, you will get a busy tone and be reconnected
to your caller.
To announce that the call is on hold over the PA system:
1. Get an inside dial tone.
2. Dial the paging extension configured for your system (the factory default is extension 111).
3. Make your announcement.
4. Hang up.
To retrieve a call from park orbit:
1. Pick up any phone or otherwise get an inside line dial tone.
2. Dial the desired park orbit number.
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