Cadence Telephony User Manual
Page 66
User’s Guide
56
4. Enter your password when prompted. If you make a mistake, you can press
and start re-entering your
password, or press
and return to your greeting.
5. If your password is accepted, you will be placed “in voice mail”, and the system will announce the num-
ber of new and old messages in your mailbox, or tell you that there are no new messages. Note that, even
if the announcement says you have no new messages, you can still play any old messages in your mail-
box by following the instructions presented above for playing back messages.
6. Use the telephone keypad as described in the diagrams on page 50 and page 52 to play back your mes-
sages. Note that if you do not remember the key sequences available, you can wait a short time and the
system will announce them to you.
Note
If you do not remember your voice mail extension number, you can dial your normal extension number
and wait for it to roll over to voice mail.
Getting into your voice mail box if your mailbox is full
If your voice mailbox is full and you try to access your voice mailbox from a telephone, you will get a, “This
voice mailbox is full” message. You can still get into your mailbox from your telephone, however, by first
“going under password protection” as follows:
1. Pick up a phone, or otherwise get an inside line dial tone.
2. Enter
. The system will ask you for your password.
3. Enter your password.
4. If your password is accepted, you will get a voice prompt and another inside line dial tone.
At this point, you are “under password protection” and you can enter your voice mail extension to get into
your mailbox. Once in voice mail, all of your normal voice mail functions will be available, such as
for
PLAY,
for DELETE CURRENT MESSAGE, etc. Removing some of the messages in your mailbox at
this time will eliminate the “mailbox full” problem.
You can also enter the
, and then your password, during the announcement that the mail box is full.
Alternately, if you are connected to the NexPath Telephony Server over a network, you can use the NexDial
or TelOper program to delete messages from your voice mailbox. You can also use NexDial or TelOper to
copy messages from your voice mailbox to a local computer for storage.
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user.bk Page 56 Wednesday, March 7, 2001 10:34 AM