Cadence Telephony - Manual (Page 85)

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Windows Desktop Tools- NexPath Dialer
Set up/Complete Transfer Will set up a consultation transfer to the number listed in the Number
to Dial box. That is, it will put the current call in hold, and give you
back inside dial tone, allowing you to dial another number. When con-
nected to this new number, the button will change to Complete Trans-
fer. Click on Complete Transfer to transfer the call currently on hold
to the party you just dialed.
If the party you called doesn’t want the call, disconnect from the new
party using Disconnect, then try another number or use Hold to
retrieve the first caller.
Pick up If you are in the middle of a call and have call-waiting enabled, you
will hear two beeps if a new call is received while you are off-hook.
Pressing Pick up will place your existing call on hold and pick up the
waiting call. You can then use Swap Hold to toggle between the two
calls.
Note: information on the incoming call will be displayed on the Incom-
ing Call status line.
Set up/Add to Conference Pressing the Setup Conference button puts the current caller on hold
and reserves a conference circuit. After connecting to a second party,
pressing Add to Conference brings the first caller back from hold, and
puts all three of you together in a conference call.
You can press Setup Conference again to place both parties on hold,
then call another party and add them into the conference by pressing
Add to Conference again.
Listen/Barge VM Clicking the Listen VM button will allow you to screen your voice
mail while it is in progress. You can listen without the caller’s knowl-
edge, and determine if you want to take the call. After you press the
Listen VM button, the button legend will change to Barge VM. Click-
ing it when it is labelled Barge VM will barge into the voice mail in
progress, if a caller is currently leaving a voice mail message. The
voice mail box used is the first voice mail extension that was setup in
the Tools->Configure screen.
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