Troubleshooting usb – Pitney Bowes DP50S Color Printer User Manual

Page 37

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1

Installing the Printer Driver Using

D:DRIVERSRPCSXP_VISTA(language)disk11111

• PCL5c

D:DRIVERSPCL5CXP_VISTA(language)disk11111

• PCL6

D:DRIVERSPCL6XP_VISTA(language)disk11111

• PostScript 3

D:DRIVERSPSXP_VISTA(language)disk11111 7.

Check the printer driver location, and then click [Next >].

8. Click [Continue].

9. Click [Finish].

If the installation is successful, the icon of the printer connected to the “USB001” port is added to
the [Printers and Faxes] window.

• To disable Auto Run, press the left Shift key when inserting the CD-ROM into the drive and keep

it pressed until the computer finishes reading from the CD-ROM.

• The number after “USB” varies depending on the number of printers connected.

Troubleshooting USB

39

Problem

Solutions

The printer is not recognized automatically.

Turn off the power of the printer, reconnect the
USBcable, and then turn it on again.

Windows has already configured the USB set-

tings.

Open Windows’ Device Manager, and then,under
[Universal Serial Bus controllers], removeany
conflicting devices. Conflicting devices have a[!]
or [?] icon by them. Take care not to acciden-
tallyremove required devices. For details, see
Windows
Help.

When using Windows 2000/XP or Windows

Server 2003/2003 R2/2008, an erroneousdevice
is displayed under [USB Controller] in the[Device
Manager] dialog box.

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