6 customer information – Hummer 2010 H3 User Manual

Page 388

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13-6

Customer Information

Services Provided

.

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

.

Lock‐Out Service: Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar

®

. For security

reasons, the driver must present
identification before this service
is given.

.

Emergency Tow From a Public
Road or Highway:
Tow to the
nearest HUMMER dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven.

.

Flat Tire Change: Service is
provided to change a flat tire
with spare tire. The spare tire,
if equipped, must be in good
condition and properly inflated.
It is your responsibility for the
repair or replacement of the
tire if it is not covered by the
warranty.

.

Battery Jump Start: Service is
provided to jump start a dead
battery.

.

Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.

.

Trip Interruption Benefits and
Assistance:
If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 year/100,000 miles
(160 000 km) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.

HUMMER Technician Roadside
Service (U.S. only)

HUMMER's exceptional Roadside
Service is more than an auto
club or towing service. It provides
every HUMMER owner in the
United States with the advantage of
contacting a HUMMER advisor and,
where available, a HUMMER trained
dealer technician who can provide
on-site service.

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