Hummer 2010 H3 - Manual (Page 394)

13-12 Customer Information
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, HUMMER
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify
to the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine parts or recycled
original parts. Remember, recycled
parts will not be covered by your
HUMMER vehicle warranty.
Insurance pays the bill for
the repair, but you must live
with the repair. Depending on
your policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with your repair
professional, and insist on Genuine
parts. Remember if your vehicle is
leased you may be obligated to
have the vehicle repaired with
Genuine parts, even if your
insurance coverage does not pay
the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering,
body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
cars and trucks. Each bulletin
contains instructions to assist in the
diagnosis and service of your
vehicle.