Customer information 13-9 – Hummer 2010 H3 User Manual

Page 391

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Customer Information

13-9

Public Transportation or Fuel
Reimbursement

If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of
the dealer's shuttle service, the
expense must be supported by
original receipts and can only be
up to the maximum amount allowed
by HUMMER for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.

Courtesy Rental Vehicle

Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will
be limited and must be supported
by original receipts. This requires
that you sign and complete a
rental agreement and meet
state/provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.

It may not be possible to provide a
like-vehicle as a courtesy rental.

Additional Program
Information

All program options, such as
shuttle service, may not be available
at every dealer. Please contact
your dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.

HUMMER reserves the right
to unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at its
sole discretion.

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