Scheduling service appointments, Courtesy transportation program, Scheduling service – Hummer 2010 H3 User Manual

Page 390: Appointments -8, Courtesy transportation, Program -8, Radio

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13-8

Customer Information

Scheduling Service
Appointments

When your vehicle requires
warranty service, contact your
dealer and request an appointment.
By scheduling a service
appointment and advising your
service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.

If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please call
your dealership/retailer, let them
know this, and ask for instructions.

If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day repair.

Courtesy Transportation
Program

To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper to Bumper (Base Warranty
Coverage period in Canada) and
extended powertrain, and hybrid
specific warranty in both the U.S.
and Canada.

Several courtesy transportation
options are available to assist in
reducing your inconvenience when
warranty repairs are required.

Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.

Transportation Options

Warranty service can generally
be completed while you wait.
However, if you are unable to
wait, HUMMER helps to minimize
your inconvenience by providing
several transportation options.
Depending on the circumstances,
your dealer can offer you one of the
following:

Shuttle Service

Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
you with shuttle service to get you
to your destination with minimal
interruption of your daily schedule.
This includes one‐way or round trip
shuttle service within reasonable
time and distance parameters of the
dealer's area.

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