Montigo 30FID Traditional - Manual (Page 66)

Page 66
XG00516- 150204
I-Series Indoor Gas Fireplace
Maintenance
SIT Proflame 2 Troubleshooting:
The following is a troubleshooting chart of possible problems:
PROBLEM SOLUTION
Pilot Igniter won't spark 1. Check the master override switch
and turn ON
2. Ensure main power is ON and new
batteries are installed in the remote
control and backup battery pack
3. Make sure remote is synced with
control board.
4. Check the 3.15A fuse in the control
box and replace if necessary
5. Make sure remote is not in smart
or thermostat mode.
6. Check ignitor wire is connected to
the control board and is not damaged
Pilot Igniter sparking, but
Pilot burner will not light
1. Verify the Inlet and Manifold Gas
Pressure are within acceptable limits
2. Check all connections to gas valve
3. Check fuel supply valves and
emergency shut off valve is open
4. Check wiring connections from
control board to valve
Pilot lights , but Main burner
will not Light
1. Check and verify all wiring
connections as per the wiring
diagram.
2 . Verify the inlet and Manifold
Pressure are within acceptable limits
Pilot lights , but Main burner
will not Light and igniter
continues to spark
1. Check the Pilot Flame Sensor Rod
and clean with steel wool or similar.
2 . Check the Pilot hood and clean
with steel wool if dirty.
3. Check flame sensor wire is
plugged control board and is not
damaged
4. Adjust pilot flame using the pilot
adjustment screw if the pilot flame is
too long or too short (Flame should
fully engulf the sensor rod and must
be stable)
5. Check supply pressure
6. Check and make sure the ground
wire from the pilot is connected to
the fireplace body
Fans not working 1. Ensure main power is ON and
is plugged in (fireplace may be
operating on back up batteries).
2. Check the 3.15A fuse in the control
box and replace if necessary
3. Make sure fans are plugged into
the control board
PROBLEM SOLUTION
Lights not working 1. Ensure main power is ON and
is plugged in (fireplace may be
operating on back up batteries).
2. Check the 3.15A fuse in the control
box and replace if necessary
3. Make sure fans are plugged into
the control board
4. Bulbs are burnt out
Control module beeps
twice when On/Off button
on remote is pressed and
Red LED is On
1. Replace batteries in battery pack
If your fireplace still does not operate correctly, consult your local
Montigo dealer.
All service and repairs should be performed by a qualified
licenced Technician.
All spare parts, optional fans, and optional trim finishes are
available from your local Montigo dealer.