Skutch Electronics CBC 9000 - Manual (Page 26)

Al Sandige Page 26 12/05/01
• 0-Normal
This mode is used for general use. It has good
immunity from noisy phone lines. It also responds
very well to recorded messages. Most of the time it
will hang up when it detects a telephone answering
device. When dialing businesses, a lot of the time,
the called party must respond with a "Hello" after
stating their company name before the unit will
activate. If you are not sure which mode to use, you
should always start with this one.
• 1-Hello
This mode is used to call RESIDENTIAL calls
only. In this mode the unit will hang up if the initial
response is long such as: "ABC Title Company,
How can I help you?". It will only activate if the
initial response is short like, "Hello". The unit will
log all long responses as RECORDED MESSAGES.
• 2-Business
This mode was designed specifically for
applications that require dialing other businesses.
The unit responds quickly to an answer condition. It
will also work for residential type calls. It will
ONLY detect recorded messages that are preempted
by the standard three tone introduction, or fax
machines where you get a long steady uninterrupted
tone. This mode does not work well on noisy phone
lines.
• Answering Device
This mode was designed for applications that
need to leave their message on the called parties
telephone answering device. In this mode the unit
will wait for the transfer tone before it activates.
This way the entire message is recorded on the
called parties answering device. It will also respond
well to standard answered calls. It will immediately
detect recorded messages that are preempted with
the standard three tone introduction, but responds
poorly to all other types of recorded messages.
• Answering Machine Only
A new answering detect mode has been added
to the CBC9000. We have added mode 4. This
mode will call numbers and will only deliver its
message to answering machines. If a person
answers the phone, the CBC9000 will respond with,
"Sorry wrong number" and will hang up and go to
the next number. The logic behind this mode, is that
if you leave messages on an Answering Device, you
have a better chance of reaching the decision maker
of the house. Since the unit will hang up on live
answers, you can design your announcement
specifically for answering machines.
To use this mode, you must change this option
in the setup, then re-record your announcement.
You will notice that when you start recording the
display will read:
RECORD SORRY
WRONG NUMBER!
When this is displayed say, "Sorry wrong
number!". Then wait until the display changes and
start dictating your standard announcement.
No Response
This parameter controls the number of NO
RESPONSE periods during an announcement cycle,
required before the unit will hang up. A NO
RESPONSE period is where the machine asks a
question and no response is detected from the called
party. Consent transfer tones do not count in the
counting of no response periods. You MUST enter a
number from 1 to 9. The FACTORY SETTING is
2.
Ring NoAns.
This parameter controls the number of rings the
SYSTEM MUST hear before it considers the call to
be a NO ANSWER. You MUST enter a number
between 1 and 9. The FACTORY SETTING is 5.
Tape Opt.
The tape optimizer function is a very powerful
feature. It speeds up the transcription process by
eliminating most of the junk calls left on your
message tape. When used with the CONSENT
FEATURE, you can in effect have a system that
only keeps qualified responses, and discards all
others.
When this feature is selected, the unit will
record the responses on the RECEIVER TAPE. If
the call is determined to be a HANG UP, the
CBC9000 will rewind the RECEIVER TAPE to the
beginning of the response and will record over it on
subsequent calls. By placing a CONSENT tone on
your announcement tape at the end of your message
and stating something like: "Please dial an 8 on your
touch tone phone if you would like a salesman to
contact you!" (CONSENT TONE), the unit will only