MOTU Track16 - Desktop Studio FireWire/USB 2.0 Interface - Manual (Page 113)

APPENDIX
113
B
Troubleshooting
When I press the METERS button, all the other
buttons change color. What’s going on?
You have accidentally put the Track16 in Lockout
mode, which lets you change the color scheme for
the button LEDs. To exit this mode, hold down the
METERS button for 2 seconds. To learn more
about this mode, and how you can specify the color
scheme you prefer, see “Lockout mode” and
“Button LED color schemes” on page 42.
Slaving directly to time code in AudioDesk or
Digital Performer
To slave Digital Performer or AudioDesk directly to
time code, be sure to go to the Receive Sync dialog
in Digital Performer or AudioDesk and switch
from “MTC” to “Sample-accurate.”
Can’t authenticate AudioDesk
When authenticating AudioDesk, the OK button
does not become active until you have entered in
your name and a valid keycode. Your name must
contain at least three characters, and you must
enter the keycode exactly as it appears (on the
jacket of your AudioDesk installer disc). If you
continue to have difficulties, try repairing
Mac OS X disk permissions using
Disk Utility .
Clicks and pops under word clock sync
Many problems result from incorrect word
clocking. It is essential that all digital devices in the
system be word locked. Consult “Choosing a clock
source for optical connections” on page 27 for
detailed information on how to sync with other
gear that is connected optically. Whenever there is
any weird noise or distortion, suspect incorrect
digital clocking.
Clicks and pops due to hard drive problems
If you have checked your clock settings and you are
still getting clicks and pops in your audio, you may
have a drive related problem. Set your Clock
Source to
Internal and try recording just using the
analog inputs and outputs of the Track16. If you
encounter the same artifacts you may want try
using another drive in your computer. Clicks and
pops can also occur when the drive is severely
fragmented or there are other drive-related issues.
If you are using a FireWire drive on the same bus as
the Track16, it could be that the FireWire bus is
overloaded (too many devices on the same bus).
Try removing all devices except the Track16.
Connecting or powering gear during operation
It is not recommended that you connect/
disconnect, or power on/off devices connected to
the Track16 while recording or playing back audio.
Doing so may cause a brief glitch in the audio.
Track16 inputs and outputs are not available in
host audio software
Make sure that the inputs and outputs are enabled.
See “Working with Track16 inputs and outputs” on
page 47.
No optical inputs or outputs are available in host
audio application
Check to make sure you have the desired optical
inputs and/or outputs enabled in the MOTU Audio
Setup.
Monitoring - How to monitor inputs?
Please refer to the documentation for the audio
application that you are using. If your application
does not support input monitoring, you will need
to use the Track16’s hardware-based CueMix FX
monitoring feature. Please see chapter 8,
“Reducing Monitoring Latency” (page 51).