Ftp-autoloader firmware upgrade and diagnostics, Ftp—autoloader firmware upgrade and diagnostics, S, see – Exabyte MAGNUM 1X7 LTO User Manual

Page 116: Ftp—a

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100

P

RODUCT

M

ANUAL

1012581

C

HAPTER

7—M

AINTENANCE

FTP—A

UTOLOADER

F

IRMWARE

U

PGRADE

AND

D

IAGNOSTICS

Occasionally, Exabyte makes revisions to the autoloader’s internal code

(firmware). The autoloader’s Remote Management utility contains additional

firmware for the Ethernet module, which is also revised periodically.

This section describes how to connect the autoloader to a host computer and

use an FTP utility to upgrade autoloader firmware and create diagnostic

listings.

Note:

If you don’t want to use the autoloader’s Remote Management utility, see

page 102

for information about using Exabyte LibTool to upgrade firmware

and create diagnostic listings over the SCSI interface.



Downloading firmware—You can download new firmware from

www.exabyte.com/downloads

. To upload new firmware to the autoloader,

you can use the autoloader’s optional Ethernet interface and an FTP utility.



Creating a diagnostic listing—If you report a problem to Exabyte Technical

Support, you may be asked to create a diagnostic listing (also called a dump)

via FTP. A diagnostic listing is created when you use an FTP utility to send a

copy of the autoloader’s diagnostic buffer to a host computer. This

information can be used by support personnel to troubleshoot incidents

with the autoloader.

C

ONNECTING

TO

THE

A

UTOLOADER

S

FTP I

NTERFACE

To use an FTP utility with the autoloader, you must have the following:



A Category 5 (100BaseT connection) data-grade cable



Software that supports RFC 959 file transfer protocol



A host computer or network connection that uses a pin-through-hole RJ-45

shielded Ethernet connector

To access the autoloader’s FTP interface:

1.

1.

1.

1.

Connect the Ethernet cable as described on

page 18

, and set Ethernet

configuration options as described on

page 35

. Make a note of the

autoloader’s IP address.

Note:

If you set DHCP on, you can view the current server-assigned IP

address for the autoloader through the Status menu (see

page 79

).

2.

2.

2.

2.

From your host computer, activate the FTP utility you are going to use.

Connect to the autoloader using the autoloader’s current IP address.

3.

3.

3.

3.

Log into the autoloader’s FTP interface using the autoloader’s FTP default

user name and password:

User name: anonymous

Password: Exabyte

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