7 scanning, 8 problem solving and product maintenance – HP 3200m User Manual

Page 10

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8

Contents

EN

Default Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Changing the default copy quality. . . . . . . . . . . . . . . . . . . . .126
Changing the default copy contrast . . . . . . . . . . . . . . . . . . .126
Changing the default copy size. . . . . . . . . . . . . . . . . . . . . . .127
Changing the default copy collation . . . . . . . . . . . . . . . . . . .128
Changing the default number of copies . . . . . . . . . . . . . . . .129

7 Scanning

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Scanning basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Scanning from the product software . . . . . . . . . . . . . . . . . . . . . .133

Starting a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Working with scanned items . . . . . . . . . . . . . . . . . . . . . . .136
About OCR software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Scanning from the product control panel. . . . . . . . . . . . . . . . . . .139

Using the Scan key to scan . . . . . . . . . . . . . . . . . . . . . . . . .139
Adding or deleting scan destinations . . . . . . . . . . . . . . . . . .140

Scanning with TWAIN-enabled software . . . . . . . . . . . . . . . . . . .142
Sending scanned items as e-mail attachments. . . . . . . . . . . . . .143

Sending e-mail from the product. . . . . . . . . . . . . . . . . . . . . .143
Sending e-mail in an alternative mode . . . . . . . . . . . . . . . . .145

8 Problem Solving and Product Maintenance

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
General troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . .148
Resolving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Fax setup checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Sending fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Receiving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

General printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . .159
Printing problems when using MS-DOS . . . . . . . . . . . . . . . .163

Resolving copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Resolving scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Resolving paper feed problems. . . . . . . . . . . . . . . . . . . . . . . . . .170

Clearing jams from the printer path areas. . . . . . . . . . . . . . .170
Clearing jams from the scanner path areas . . . . . . . . . . . . .177

Resolving image quality problems. . . . . . . . . . . . . . . . . . . . . . . .181
Resolving control panel error messages . . . . . . . . . . . . . . . . . . .195
Common Macintosh problems. . . . . . . . . . . . . . . . . . . . . . . . . . .202

Problems in the Chooser . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Printing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
USB problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Selecting an alternate PPD. . . . . . . . . . . . . . . . . . . . . . . . . .206
Renaming the printer driver . . . . . . . . . . . . . . . . . . . . . . . . .207

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