Printing errors, Usb problems, Printing errors usb problems – HP 3200m User Manual

Page 206

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Chapter 8 - Problem Solving and Product Maintenance

EN

Printing errors

For more information about the Chooser, see the Mac OS Help on
your computer.

USB problems

Use the table below to solve problems that might occur if the product
is connected.your Macintosh using a USB cable.

Problem

Cause

Solution

A print job was
not sent to your
desired printer.

Another printer with the same or
similar name may have received your
print job.

Check the AppleTalk name of the
printer displayed on the self-test
page.

Make sure the cables are connected
correctly, the product is on, and the
Ready light is on.

An encapsulated
PostScript (EPS)
file does not print
with the correct
fonts.

This problem occurs with some
software applications.

Try downloading the fonts contained
in the EPS file to the product before
printing.

Send the file in ASCII format instead
of binary encoding.

Your document
is not printing
with New York,
Geneva, or
Monaco fonts.

Select Options in the Page Setup
dialog box to deselect substituted
fonts.

Problem

Cause

Solution

Unable to print
from a third-party
USB card.

This error occurs when the software
for USB printers is not installed.

When adding a third-party USB card,
you might need Apple's USB
Adapter Card Support software. The
most current version of this software
is available from Apple’s website.

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