HP 3200m - Manual (Page 159)

EN Resolving fax problems
157
Faxes do not
print as
expected.
The Receive to PC option might be
selected.
Turn off the Receive to PC option in the
HP LaserJet Device Configuration tool:
1 Click Start , point to Programs , point
to HP LaserJet 3200 , point to Tools ,
and then click HP LaserJet Device
Configuration .
2
Click the
Fax
tab, and then click the
Receive tab.
3
Clear the
Receive to PC
check box,
and then click OK .
Faxes routed to
the computer
are being
received by the
product
instead.
The computer could be turned off.
The
Receive to PC
option might be
turned off.
Check that the computer is turned on and
that the power cord is securely connected
to the product and plugged into a live
electrical outlet.
Turn on the
Receive to PC
option in the
HP LaserJet Device Configuration tool:
1 Click Start , point to Programs , point
to
HP LaserJet 3200
, point to
Tools
,
and then click HP LaserJet Device
Configuration
.
2 Click the Fax tab, and then click the
Receive
tab.
3 Select the Receive to PC check box,
and then click OK .
Faxes are
transmitting or
being received
very slowly.
You might be sending or receiving a very
complex fax, such as one with many
graphics.
The receiving fax machine might have a
slow modem speed.
The resolution at which the fax was sent
or is being received is very high. A higher
resolution typically results in better quality,
but also requires a longer transmission
time.
If there is a poor phone line connection,
the product and the receiving fax machine
slow down the transmission to adjust for
errors.
Complex faxes take longer to be sent or
received.
The product only sends the fax at the
fastest modem speed the receiving fax
machine can use.
If you are receiving the fax, call and ask
the sender to lower the resolution and
resend the fax.
If you are sending, lower the resolution
and resend the fax. See “Adjusting the
resolution for the current job” on page 62
to change the current resolution setting or
“Changing the default contrast and
resolution for outgoing faxes” on page 81
to check the default setting. The current
resolution setting overrides the default.
Hang up and resend the fax.
Have the phone company check the
phone line.
Problem Cause Solution