HP 3200m User Manual

Page 207

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EN

Common Macintosh problems

205

The HP LaserJet
USB product
does not appear
in the Macintosh
Chooser after
the driver is
selected.

This problem is caused by either a
software or hardware component.

Software troubleshooting

Check that your Macintosh supports
USB.
Verify if your Macintosh has Mac OS
8.6 or later.

Hardware troubleshooting

Check that the printer is turned on.
Verify that the USB cable is properly
connected.
Check that you are using the
appropriate high-speed USB cable.
Ensure that there are not too many
USB devices drawing power from the
chain. Disconnect all devices from
the chain and connect the cable
directly to the USB port on the host
computer.
Check to see if there are more than
two non-powered USB hubs in a row
on the chain. Disconnect all devices
from the chain and connect the cable
directly to the USB port on the host
computer.

Note

: The iMac keyboard is a

non-powered USB hub.

Problem

Cause

Solution

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